Website Terms

1. Business website

This website is intended primarily for organisations, technology partners and people acting in a professional or business capacity. It describes Syntix, its service areas, delivery approach and selected work.

The website is not an online shop and does not provide a mechanism for a consumer to purchase a service merely by browsing, completing a form or clicking a button.

2. No service contract from the website

Browsing the website, sending an inquiry, receiving a reply, joining a call or receiving preliminary information does not by itself create a service contract, service-level agreement, partnership, agency, employment relationship or commitment by Syntix to accept work.

A service engagement begins only when the relevant parties enter the applicable written agreement, order, statement of work, proposal acceptance or other contract that expressly creates that engagement.

3. Commercial terms belong in the signed contract

Website descriptions are not a substitute for a project contract. Scope, responsibilities, exclusions, dependencies, price, taxes, payment terms, service levels, response expectations, delivery dates, acceptance criteria, intellectual-property treatment, security responsibilities, data-processing terms and support obligations must be agreed in the applicable written contract.

Where a Master Services Agreement, Statement of Work, order, Data Processing Agreement or other signed document conflicts with a general statement on this website for the same engagement, the signed agreement governs to the extent of that conflict.

4. Service and technology descriptions

References to technologies, platforms, delivery models or possible service activities describe areas in which Syntix may work. They do not mean that every listed platform, feature, jurisdiction, certification or service level is available for every client or project.

Syntix may decline work where the required capability, access model, regulatory environment, security requirements, timeline or responsibility boundary is not suitable.

5. Information and professional advice

Public website content is general business and technical information. It is not legal, tax, accounting, regulatory, cybersecurity, investment or other regulated professional advice for a particular organisation.

Clients remain responsible for obtaining the professional advice and approvals that their circumstances require unless a written contract expressly assigns a defined responsibility to Syntix.

6. Permitted use

You may use this website for legitimate business evaluation, communication and ordinary browsing. You must not intentionally interfere with the website, bypass security controls, submit malicious code, use the forms for spam or abuse, attempt unauthorised access, or conduct intrusive security testing without prior written authorisation.

Automated collection or reuse of substantial website content in a way that violates applicable law or our rights is not permitted.

7. Intellectual property

Unless stated otherwise, the Syntix name, visual identity, original website copy, layouts, graphics and other original website materials are owned by or licensed to Syntix. No transfer of intellectual-property ownership occurs merely because content is publicly viewable.

Third-party names, product names and trademarks belong to their respective owners. A reference to a third-party technology does not by itself imply sponsorship, certification or partnership.

8. Third-party websites

This website may link to third-party websites, including client, platform, regulatory or provider sites. Those websites operate under their own terms and privacy practices. Syntix does not control third-party content merely because it provides a link.

9. Website availability and reliance

We aim to keep the website accurate and available, but public website content may change and the site may occasionally be unavailable. Do not rely on a website page as the sole record of an agreed project scope, service commitment or legal obligation.

To the maximum extent permitted by applicable law, Syntix is not responsible for indirect or consequential loss arising solely from use of, inability to use, or reliance on general public website content. Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited. Liability arising from contracted services is governed by the applicable signed service agreement.

10. Security and confidential information

Do not send passwords, private keys, access tokens, production credentials, confidential customer datasets or other sensitive production material through a public inquiry form. If such information becomes necessary for an engagement, Syntix will agree an appropriate access or transfer method.

11. Privacy and browser technologies

Personal data processing is described in our Privacy Notice. Security cookies and browser-storage practices are described in Cookies & Browser Storage.

12. Governing law and disputes

These public website terms do not override mandatory rules that apply by law. The governing law, jurisdiction or dispute process for a paid client engagement must be set in the relevant signed commercial agreement rather than assumed from the visitor's location or from this website.

Where no signed service agreement exists, applicable law and conflict-of-law rules determine any legal question that cannot be resolved directly.

13. Changes

We may update these website terms when the website, service model or legal requirements change. The date at the top identifies the current reviewed version.