Client requirement
Current engagement · Germany
Product and platform work for SekretAIr GmbH
Syntix supports the ongoing development and reliability of SekretAIr’s live product and the workflows around it.
The engagement
Ongoing work rather than a one-off build.
Changes have to fit the existing product, be tested against current behaviour and leave enough context for the next change.
What we work on
Implementation, testing and live issues stay connected.
Registration and account flows
Customer registration and onboarding steps.
Backend and process workflows
Status handling and business logic behind the user-facing experience.
Transactional communication
Account and workflow messages connected to the right stage of the process.
Testing and issue analysis
Trace failures across the relevant parts of the workflow instead of treating the first visible error as the root cause.
Release support
Testing and stabilisation around agreed changes moving into live use.
Ongoing improvement
Turn confirmed live issues and agreed requirements into controlled changes.
What matters in the engagement
A live product keeps changing.
The useful part of the relationship is that implementation, testing and production findings stay connected instead of becoming separate handovers between different people.
Need help with a live product?